Privacy Policy

Last Updated: July 2026

1. Introduction

Esteemed Africa Safaris ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make an enquiry, or book a safari with us.

2. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Full name, email address, phone number, postal address, passport details (for booking purposes).
Booking Information: Travel dates, destination preferences, accommodation style, number of travellers, dietary requirements, medical conditions (voluntarily provided).
Technical Data: IP address, browser type, device information, cookies, and usage data when you interact with our website.
Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Collect Your Information

We collect information when you:

Fill out our "Design My Safari" or contact forms
Send us an email or call us
Subscribe to our newsletter (if applicable)
Browse our website (via cookies and analytics)

4. How We Use Your Information

We use your personal information for the following purposes:

To process and manage your safari booking and enquiries
To communicate with you about your itinerary, payments, and trip details
To improve our website, services, and customer experience
To comply with legal and regulatory obligations
To send marketing communications only with your explicit consent

5. Data Sharing & Disclosure

We do not sell your personal information. We may share your data only as necessary with:

Service Providers: Lodges, camps, airlines, transfer operators, and other partners required to fulfil your safari arrangements.
Legal Authorities: When required by law or to protect our legal rights.
Payment Processors: For secure payment processing (we do not store credit card details).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted communications (SSL), and restricted access to personal data.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Booking-related data is typically retained for 5 years after your safari for legal and accounting purposes.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Object to or restrict processing of your data
Data portability
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@esteemedafricasafaris.com.

9. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and support our marketing efforts. For detailed information, please see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., lodges, partners, social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: info@esteemedafricasafaris.com
Phone: +254-758-392-519
Address: Greenhouse Mall, First Floor, Suite 3A, Near Adams Arcade, Nairobi, Kenya